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Normalizing Horror and Engineering Ethics

January 1, 2017 by kostadis roussos Leave a Comment

I am reading a fascinating book these days, titled: Enhanced Interrogation: Inside the Minds of and Motives of the Islamic Terrorists Trying To Destroy America

The author describes his work in using torture, euphemistically called Enhanced Interrogation Techniques (or EIT) to fight the war on terror.

He not only used EIT, but he also invented many of the procedures and protocols.

And in many ways, he was very successful. EIT works.

The distinction between torture and EIT, of course, is perhaps a matter of perspective. James used techniques that were more effective and efficient. And the goal wasn’t pain; the goal was to break down the resistance of the evil terrorist.

Using torture (aka EIT), James was able to break people who otherwise were incredibly stubborn and difficult to break.

What is fascinating is the realization that the two inventors of new efficient torture or Enhanced Interrogation Techniques, felt trapped.

On the one hand, they were the experts and could do a great job that balanced the need to extract information and the need to be brutal and on the other the realization that if they didn’t participate innocent people would die and fewer expert torturers would be used.

Repeatedly in the book they try and explain their moral dilemmas and their personal repulsion to the whole activity and their attempt to figure out where exactly was this line they felt they may be crossing.

Reading the book, made me think of the morality of expert advice. Were these torturers making a moral choice?

Is the defense – well the alternative would have been worse a good one?

As technologists, increasingly we will be asked to do evil things. And is the defense that the alternative is worse, defense?

As a student of the second world war, if Albert Speer had not helped Nazi Germany the war would have ended sooner. If Field Marshall Gerd von Rundstedt had not been as effective a defender of Germany, fewer lives would have been lost.

In short, less evil is still evil.

To quote Gandhi, the only moral response to evil is non-co-operation. Mitigating evil, will not make the evil less evil.

I hope never to have this kind of moral quandary.

What I do know is that as more and more of evil will require engineering, we all have to ask ourselves, is it better to mitigate evil or not to do it?

And I hope, and I pray that we all choose the only moral choice, there is no mitigation of evil, there is only non-cooperation.

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Filed Under: Uncategorized

The archer and the gun and misunderstood impact of automation

December 29, 2016 by kostadis roussos 2 Comments

Last night I went to a great burger place in Arnold, called The Giant Burger. And I sat there waiting for my burger to arrive, I had a chance to reflect on the impact of automation.

The Giant Burger is not a fast place. It’s a place for great food. Not a place for getting great food fast. The reason is one of the employees will carefully assemble each burger to order. And because orders are big, and because she is one person, orders come out at about the rate of six per hour.

And as I was staring at her and thinking about machines, I was wondering what do machines do?

What machines do isn’t replace human beings. What they do is make less skilled workers more skilled.

Consider in the middle ages the archer. Being an archer requires a lot of skill and practice. You had to train from a young age and continuously hone your craft. In some sense, you could argue that archers were the artisans of war.

And then the gun showed up. And it wasn’t more reliable and more efficient than the original long-bow, but you could find 50 people hand them 50 fifty muskets and do almost as much damage as the archer.

In short, the gun made large armies of archers possible by reducing the skill requirement.

And that happens over and over and over again.

Look at the modern military drone. I can’t fly an F16 because I am too old, too tall and too fat. I could fly a drone. And there are more middle-aged fat guys than there are highly trained fighter pilots.

And so what happened?

We have drones all over the world killing random terrorists because we can have armies of fat people sitting in rooms flying a robot.

We have more people killed from the air than at any time since the Gulf War, and not a single pilot has done the kill.

Or look at the DaVinci system for surgery. To date, surgery was about skill. Surgeons were more athletes than scientists. With DaVinci, the skill necessary to do surgery will decline over time.

What automation does, what machines do, is they reduce the value of specialized skills and democratize those skills. And in the process make the value of the human labor declines because the number of people who can do the task increases, thereby reducing salaries.

And now software is making it worse. In the past, upgrades required new physical systems, now with software we can upgrade existing systems in place. And because of how electronics work, we can improve the intelligence of systems at the rate of 2x every 18 months.

And where it gets interesting is that in the past before software, mechanical systems had to be carefully engineered. For example, a mechanical lever has less tolerance than a computerized control system that can make micro-adjustments very quickly.

In short, we can innovate faster and cheaper than ever before in creating machines that make anybody be able to do anything.

Automation isn’t about replacing people; it’s about eliminating the need for skill and with that we remove the value of training and with that, we replace the highly trained archer with conscripts.

Which begets the obvious question:

So what?

Given that the value of skill is declining faster and faster, then that implies that the value of most human labor is decreasing, and therefore the per-unit cost of paying someone to do the job is below what people would accept.

And so when we say: Automation is killing jobs, what we are saying is that automation is causing the price we are willing to pay for humans to do jobs is decreasing.

And then we get to the policy prescriptions.

1. Some kind of universal income

One approach is to realize that there is a net surplus labor force at the current labor price, a price artificially kept high because of the minimum wage, medicare, food stamps, etc. And recognize that that group of people is going to have to die off, or leave the country for the surplus to get eliminated and in the meantime continue to extend those benefits including something like a universal income.

The problem is that that group of unemployable people is going to expand over time.

And the other problem is that there will be an increasingly shrinking set of people who will subsidize the lives of those whose skills have no value at the current price.

2. Make human labor competitive by retraining

This approach recognizes that it takes some time to build computer systems that can replace all skills and that the computer systems themselves need human operators. And so we continuously retrain people.

The challenge is that during retraining people are not employed and post-retraining the value of the labor is low. And so humans continue to experience points in time where they make less money and don’t have access to a stable income.

This also has the problem that the cost of the training has to be covered. And the folks who are making money will resent that their money is helping other people.

3. Make human labor competitive by lowering price and over time increase the price by reducing the number of people in the labor supply.

Another policy prescription is to cut those benefits such that the surplus labor becomes competitive with machines at a much lower price point, and then rely on other policies to cause the labor pool to shrink over time.

For example, a starving man will work for less than $7.25.

Cut his medical coverage, and a sick person will die off quickly.

Cut off his social security, and when he is too old to work, he will die of hunger and illness.

Restrict immigration and the number of people who enter the country will decrease over time.

The net effect will be that surplus labor will decline over time. In the short term there will be some pain, but in the long run, this will work out.

In the press, there is some discussion of the heartlessness of the tech industry because we create the machines that displace skill.

Tech is amoral. Our policy prescriptions are moral. If you are outraged with the outcomes of an amoral device, go ask yourself what policy prescriptions do you favor?

 

 

 

 

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Filed Under: innovation, Jobs, Software

AWS and the automation of retail

December 29, 2016 by kostadis roussos Leave a Comment

I as noodling on how automation was affecting industries. And I was also noodling about cloud in my role at VMware.

And that got me thinking about what is going on with retail because it is the Christmas season.

Amazon is forcibly re-engineering the entire retail supply chain to be digital.

You use a mobile device to find and then buy stuff. If your business doesn’t have a mobile presence, your business is not reaching a staggering number of customers.

The change from brick-and-mortar to digital interaction is so huge that it’s got its own name: Digital Transformation.

Then this got me thinking about, how does this affect society?

The computers sitting in the cloud are doing the job of the retail employee who would help you find stuff, and then ring you up at the register.

 

This retail season, I spent a lot of time thinking about the macro of the cloud. And I realized that the macro of the cloud is that anyone in the retail industry is moving to a cloud service model because they need a peek burst capacity. During the gift-giving season, retail makes more money and employs more people than at any point in time. And the total number of people they require during the low retail season is significantly less.

And the computing capacity required during the low retail season is significantly lower. And since the fixed cost of peek burst capacity is very high, it makes a lot of sense to spin up capacity on demand in the cloud.

And that got me thinking – what happened before?

And the answer is what we used to call seasonal hiring.

And if I was right then the impact of automation on seasonal hiring should already be visible in hiring patterns.

And lo and behold:

http://www.retaildive.com/news/bucking-trend-jc-penney-hiring-many-more-seasonal-workers/426625/

Last year’s job gains were 1.4 percent lower than 2014 figures, according to employment data from the Bureau of Labor Statistics cited by Challenger, Gray & Christmas. “We continue to move from brick-and-mortar toward click-and-order,” Challenger, Gray & Christmas CEO John A. Challenger said in a statement. “But even in the internet era of holiday shopping that means that brick-and-mortar fulfillment facilities need seasonal workers.”

 

 

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Filed Under: innovation, Jobs, Uncategorized

God is alive, and scientists resurrected him – Nietzsche.

September 15, 2016 by kostadis roussos 1 Comment

My dad’s a scientist. Apparently a well known one. To me, he is just my dad.

And I suppose, because of him, I acquired a healthy respect for reason. And science.

And then this bullshit happens:

In the 1960s, the sugar industry funded research that downplayed the risks of sugar and highlighted the hazards of fat, according to a newly published article in JAMA Internal Medicine.

The article draws on internal documents to show that an industry group called the Sugar Research Foundation wanted to “refute” concerns about sugar’s possible role in heart disease. The SRF then sponsored research by Harvard scientists that did just that. The result was published in the New England Journal of Medicine in 1967, with no disclosure of the sugar industry funding.

Sugar Shocked? The Rest Of Food Industry Pays For Lots Of Research, Too

The sugar-funded project in question was a literature review, examining a variety of studies and experiments. It suggested there were major problems with all the studies that implicated sugar, and concluded that cutting fat out of American diets was the best way to address coronary heart disease.

The article got me curious. And so I asked a friend of mine who studies the scientific process what he thought:

Diet effects, especially for single nutrients, such as sugar or types of fat are so difficult to establish with observational studies that basically what you see published in the literature and then further cherry picked by media is the algebraic sum of all the ridiculous opinions of opinionated professors plus all the bribery inputs of the industry.

My friends happen to be the set of people who recognize that global warming is a fact. My cousin happens to study some of the phenomena for NASA.

And my friends and family wonder why so many people choose not to believe or listen.

And it’s because of this bullshit. When scientists decide to sell out to advance their agendas or buy a new car, science is the victim. And science and reason are the only things that can save humanity. And we’ve managed to kill science.

Scientists took advantage of the age of reason, of our need to believe in rational gods, to lie to us for their petty interests. And now we are reaping the whirlwind.

Why should we trust anything they say?

If Nietzsche were around his new tag line would be “Science is Dead.” God, on the other hand representing the age of faith and lack of reason, he would note is very much alive.

 

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Filed Under: innovation, Science

Dealing with the FUD machine

July 11, 2016 by kostadis roussos Leave a Comment

 

One of the most exasperating professional situations is dealing with the FUD machine.

The FUD machine is the following:

Team A has a proposal.

Team B disagrees and has an agenda to propose an alternative and the alternative is not ready yet.

Team B instead of arguing that the proposal of Team A is problematic focuses on narrow limitations.

Team A responds to narrow limitations.

Team B comes back with more limitations.

Time for Team A is lost and forward progress is lost.

Team B is then able to use the failure of Team A to move forward on their proposal, and argues that their new proposal is better and is able to take over the project.

Team B then basically does what team Team A was going to do.

The core of the FUD machine is that Team B wants to win the project and is trying to buy time and destroy Team A’s credibility to take over the project.

The good news is that I have rarely experienced this within a company. I have experienced this in competitive situations between vendors as a customer in the role of Team A.

So what do you do?

If you’re team Team A member, the first step is to realize the FUD machine is attacking.

The strategy to win is not to fight the FUD machine.

Focus your response on the business problem. Explain why your solution is better for the problem. And then – and this is important – explain why your solution does solve the problem and point out that their solution – as is – won’t meet the business requirements.

 

 

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Filed Under: Jobs

P-zero or Die

July 8, 2016 by kostadis roussos 1 Comment

VMware has – possibly – the coolest skunkworks system at any company. Skunkworks projects are shared at a three-day internal conference known as RADIO.

During the year, employees across the company work on projects and produce papers based on those projects whose only purpose is to share them at RADIO and possibly get funded later on.

Andrew Lambeth is a Fellow and all-around amazing person who gave an excellent talk titled P0 or die. The point of the talk was how to take any big idea that you had and get it funded.

The fundamental principle of the talk is that if you don’t make your big idea a p0, it will get deprioritized for other stuff. And the reason it got deprioritized is that it’s big, and its value proposition was unclear, and people didn’t understand what you were trying to accomplish.

And so here’s the checklist of things you need to do to make your big idea someone else’s p0.

  1. Describe it effectively in 5 minutes
  2. Make sure that success is easy to measure
  3. Your listeners must understand, not agree.
  4. No slides.
  5. Describe it on a whiteboard
  6. Pitch at every opportunity, relentlessly

And the most crucial thing is step 7:

If you get no traction, then move on to the next big idea.

Sometimes a big idea’s time has not come, and you just need to let it go.

I liked the talk so much that I decided to make a t-shirt.

Men's Basic Dark T-Shirt
Men’s Basic Dark T-Shirt
Create your shirt online at zazzle.com

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Filed Under: Architecturalist Papers

Let’s start using Technical Leverage instead of Technical Debt

June 29, 2016 by kostadis roussos 3 Comments

Over the last year, I’ve been struggling with the term technical debt.

The theory behind technical debt is that there are choices we make that cost money later. And that’s motherhood and apple pie.

The problem with that phrasing is that there is an implicit assumption that technical debt is a bad thing because all debt is bad.

And that is just profoundly a wrong conclusion.

Debt is how you get leverage in the business, and it’s how you get leverage in time in engineering. And engineering is a tradeoff between time and resources.

More generally, because of the negative connotation of debt, the theory of technical debt says that:

Engineering tradeoffs aligned with business priorities are bad if hurt they architecture

And that is the wrong answer. Because if the business priorities result in growth and success, then this was the right tradeoff between time and technical correctness.

Engineers can use leverage to go faster, and like businessmen we can overdo it. And when we do — well there are consequences.

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Filed Under: Software

Beyond whether Theranos Works

June 4, 2016 by kostadis roussos 1 Comment

Recently watched this interview with John Ioannidis on http://www.bloomberg.com/news/videos/2016-05-27/is-it-science-or-hype-behind-theranos-claims.

John, who happens to be a friend, was one of the first people to ask the obvious question: where’s the peer reviewed research that proves Theranos’ claims?

And yet, John makes a more important point.

Even if Theranos’ technology worked, is it a good thing?

Taking continuous blood tests will result in more procedures and more diagnostics and more medical procedures than are necessary increasing misery and putting patient health at risk without substantially improving the health of the patients.

We view authority these days with suspicion. There is a strong temptation to get rid of the middle man gatekeeper of medical health known as the doctor. And yet specialized knowledge adds value and it’s unclear whether complete disintermediation is a good thing.

In other words, it’s unclear that being able to take continuous blood tests is a good thing, period.

Before some other startup tries and resolves the technical limitations of Theranos’ technology, perhaps we should ask as a matter of public policy if such a technology is useful?

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Filed Under: innovation

A Case Study in Hiring in the Unicorn Era.

April 23, 2016 by kostadis roussos 1 Comment

There was a recent article on business insider that described how an engineer managed to get an annual salary of 250k.

What is interesting is not the negotiations, what is interesting is how fake valuations for an illiquid stock are being used to raise wages.

The lead of the article is that the engineer got 250k. The interesting  bit is at the bottom:

On all but two of his offers, he negotiated. The base salary was mostly the same at around $130,000 a year. He negotiated more aggressively on RSUs and signing bonuses.

Fascinating.

Non-Unicorns have a hard time competing for talent. 

No company was offering more in cash. Every company was offering more in equity. And here’s where Unicorn valuations help. A Unicorn can make a salary offer that is worth a lot through their RSU’s, an offer that can compete favorably with Google even though – in practice – the liquidity of Google and the values of the stocks is an apple to oranges comparison.

And so if you are not a Unicorn, you can’t compete. You simply don’t have the valuation necessary to get people to join. And this forces more and more companies to become unicorns so they can compete for talent.

 

Unicorns have to compete on dollars with Google

AirBnb could not offer less equity than Google and convince the employee to join. Theoretically, AirBnb should be able to offer less equity and win because of the growth potential. And yet AirBnb was unable to close this deal.

The net is that Unicorns are treating their private valuations as public valuations and using the face value of the valuations to attract and hire talent. Because the RSU’s are being treated as equivalent to Google stock even though they are much riskier, a down-round can be terrifying to a Unicorn. If employees are looking for a lottery ticket instead of a mission, a down round can result in a horrific wave of attrition. Stock going down in the public markets is annoying, stock going down in the private markets may convince employees that the stock may never be liquid. In effect, a down round may convince employees that the stock is now worthless.

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Filed Under: Uncategorized

The future 

April 16, 2016 by kostadis roussos Leave a Comment

  
I read about the first vr system in the foundation in my teens. I saw the first at brown at 20. My son saw his first at a museum at 5. His child will have occular implants. 

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